Payment can be made via PayPal.
Online payments via MasterCard, VISA, American Express, or JCB are also accepted.
Products are shipped via EMS.
Shipping costs differ depending on products ordered and destination.
Please confirm shipping charges before finalizing your order.
Check estimated delivery speed here:
If orders must be re-shipped due to customers personal circumstances or errors in customer-provided shipping information, the customer will be required to pay the cost of re-shipment.
After the products are shipped from Awagami, a notification will be sent to the e-mail address registered with the order.
Use the item number in the message to track the location of your package here: https://trackings.post.japanpost.jp/services/srv/search/input?locale=en
Return Shipping Costs
Awagami will pay return shipping cost for defective products. Customers are asked to pay shipping cost for returns and exchanges of non-defective products.