Payments are made only through PayPal
All prices are listed in US $
*UPDATED JULY 13, 2020 - PLEASE NOTE THAT SHIPPING TO THE EU WILL TAKE APPROX. 3-4 WEEKS AND UPWARDS OF 8-10 WEEKS TO THE U.S, AUSTRALIA, IRELAND, INDIA, RUSSIA AND MIDDLE EAST (SINCE EMS AIR SERVICE IS TEMPORARILY SUSPENDED TO THESE COUNTRIES). SORRY FOR THIS INCONVENIENCE AND THANK YOU KINDLY FOR YOUR UNDERSTANDING DURING THIS TRYING TIME.
Products are shipped via EMS Airfreight with tracking.
Shipping costs differ depending on products ordered and destination.
Please confirm shipping charges before finalizing your order.
Check estimated delivery speed here:
Order processing typically requires 7 days
If orders must be re-shipped due to customers personal circumstances or errors in customer-provided shipping information, the customer will be required to pay the cost of re-shipment.
After the order is shipped, an email notification will be sent along with the order number. Use this number to track your package here:
When goods are sent from Japan, the receiving country may levy an import tax on the goods. The addressee will be invoiced for any such tax. These taxes are levied based on the destination country (and in some circumstances, individual cities) and cannot be confirmed in advance by Awagami.
Please check the local laws and regulations regarding import before buying. If unsure, you can contact your local customs office for current charges before ordering, thereby you will not be surprised by charges you were not expecting.
Awagami will pay return shipping cost for defective products. Customers are asked to pay shipping cost for returns and exchanges of non-defective products.
Refunds for returned goods will be made only when the items have been received back at Awagami, Japan. Original shipping fee is non-refundable unless the wrong items were shipped
Awagami Factory (Online Store)
136 Kawahigashi, Yamakawa-cho, Yoshinogawa-shi, Tokushima 779-3401 Japan