Payments can be made by Credit Card or PayPal
All prices are listed in US $
*MAY '22 - EMS (AIRFREIGHT) RATES HAVE INCREASED DUE TO LESS FLIGHTS SINCE COVID
EMS (AIRFREIGHT) TO MANY COUNTRIES IS TEMPORARILY SUSPENDED AND ONLY PARCEL POST (OCEAN) IS AVAILABLE WHICH TAKES 3-4 MONTHS. PLEASE SEE THE SHIPPING OPTIONS AVAILABLE TO YOUR COUNTRY AT FINAL CHECKOUT
SHIPPING OPTIONS EVERYWHERE ELSE*:
Orders typically can be shipped 2 ways:
1.) EMS (AIRFREIGHT) = 2-3 weeks from Japan
2.) PARCEL POST (OCEAN) = 3-4 months from Japan
* Order processing requires 7 days before shipping
Shipping costs differ depending on products ordered and destination. Please review shipping charges before finalizing your order. Check estimated delivery speed here:
If orders must be re-shipped due to customers personal circumstances or errors in customer-provided shipping information, the customer will be required to pay the cost of re-shipment.
After the order is shipped, an email notification will be sent along with the order number. Use this number to track your package here:
When goods are sent from Japan, the receiving country may levy an import tax on the items (especially if over $150.00 / AND especially in FRANCE & SPAIN). The addressee will be invoiced for any such tax plus VAT. Taxes are levied based on destination country and cannot be confirmed in advance by Awagami.
Please check the local laws and regulations regarding import before buying. If unsure, you can contact your local customs office for current charges before ordering, thereby you will not be surprised by charges you were not expecting.
Awagami will pay return shipping cost for defective products. Customers are asked to pay shipping cost for returns and exchanges of non-defective products.
Refunds for returned goods will be made only when the items have been received back at Awagami, Japan. Original shipping fee is non-refundable unless the wrong items were shipped
Awagami Factory (Online Store)
136 Kawahigashi, Yamakawa-cho, Yoshinogawa-shi, Tokushima 779-3401 Japan